How to refer to us

Eligibility Criteria

Gloucestershire Young Carers provides services for young carers aged 824. Where there are concerns about a child taking on caring responsibilities who is under 8 years we are able to offer information and advice to any professional supporting the child and/or family.  

 When referring you will be asked to identify the practical and/or emotional caring responsibilities undertaken by the child or young person and the impact those responsibilities are having upon at least one of the following: 

  • physical/mental health
  • education
  • emotional and behavioural development
  • family and social/peer relationships.

 Where caring responsibilities or impact on the child or young person are unclear, you will be asked to clarify.  

Priority will be given to ‘primary’ young carers i.e. where there is no adult carer and to ‘secondary’ young carers who need to provide substantial support due to family circumstances.  

Children and young people may not be eligible if: 

  • their caring responsibilities do not have an adverse impact on the above points 
  • care tasks are age appropriate and do not exceed what an ‘average’ child of their age would undertake (e.g. a teenager helping with some house work, walking to the local shop etc) 
  • they are living with a family member who is ill, disabled or misusing substances but are not providing care for that person, for themselves or for siblings.  
  • their caring responsibilities are due to parenting issues or neglect (i.e. caring for siblings because parents are working or inattentive)
  • there is no parental consent and the young carer is under 18 years of age. 

Please click here for our full Eligibility Criteria document and Top Referral Tips

Anyone can refer

With the agreement of the young person and their family anyone can refer a young person to Gloucestershire Young Carers – this could be the young person themselves, a member of the family, a family friend or a professional working with the family (eg. GPs, social workers, health workers, teachers, educational staff and community workers).

1. Complete a referral form

Referral forms can be downloaded here. 

Referrals  should be returned by encrypted email using Egress Switch to mail@glosyoungcarers.org.uk  In order to protect confidentiality please do NOT send an unencrypted email.

Alternatively, please return the completed form in hard copy to:

Gloucestershire Young Carers
7, Twigworth Court Business Centre
Twigworth
Gloucester
GL2 9PG

If you need assistance in completing the form please call one of our assessment workers on 01452 733060.

2. What will happen next?

One of our Assessment Workers will contact the family and arrange a visit to complete the Gloucestershire Young Carers’ assessment tool and discuss with the young person and their family the support they require. This is generally completed within 6 weeks at the family home wherever possible or at the young person’s school or college if this is more appropriate.

If you are still unsure about making a referral or if the eligibility criteria has been met, please call us on 01452 733060 and ask to speak to our Senior Practitioner.

Top Tips for Referrals